Bilingual Customer Service & Support - Work From Home

Job Locations US-Work From Home
Category
Customer Service/Support

Overview

Ayúdate a pagar las facturas de Navidad AHORA que las fiestas se acabaron


¿Has considerado cambiar la rutina de 09:00 AM a 05:00 PM? ¿O pensado en unirte al “Gig Economy” y tener la posibilidad de crear tus propios horarios mientras trabajas desde la comodidad de tu casa?


¡Ésta es tu oportunidad! En Omni Interactions, estamos buscando personas con vocación en servicio al cliente para unirse a nuestra gran familia como trabajadores por cuenta propia.


¿Qué esperas para ser tu propio jefe y tomar control de tu trabajo y horario?


¡Aplica Ahora!

 

What makes us different?

It’s simple: We pay for available time!  No more wasting time hoping you get a call, at Omni you can ACTUALLY make $14-$16/hour or more! 

 

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GBA Responsibilities

What work will you be performing?

This project will be providing service for a leading tax software company that allows users to easily prepare their tax returns. You will be providing customer service for those who want more information on features and functions of the software. 

 

You will interact with customers through phone and/or chat, helping them navigate the software, locate prior years’ tax returns (maybe they saved it on another computer, can’t find it on their current computer, or they have paper copies), and/or downloading or saving files, installing programs and resetting passwords.

 

You will:

  • Work from home, or any quiet place with a closed door
  • Take control of your work life, by choosing when and how often you want to work
  • Respond to chats & answer calls from customers
  • If customer requests it, you'll also be on video! (Webcam and backdrop provided)

What You’ll Do

  • Answer inbound customer service calls or respond to chats from customers 
  • Quickly help customers with good solutions
  • Solve problems in a creative way
  • Document details of calls and customer interactions in the appropriate systems
  • Type and talk at the same time
  • Navigate multiple systems, programs, and screens at the same time

Who You Are

  • Great communication skills (verbal and written)
  • Can type 25 WPM or more with 90% accuracy
  • Solid computer skills, including typing and navigation
  • Comfortable empathizing and remaining patient with difficult callers 

Earning Potential

Projects will have varying pay, but all our projects pay for time spent talking on the phone/chatting & assisting callers (unlike other gig companies - we pay you for available time!) You may also receive performance-based pay or other incentives. Earn anywhere from $14-$16 an hour or more!

 

As a self-employed 1099 Independent Contractor providing work-from-home customer support services, you are responsible for your own tax obligations. Actual earnings may vary depending on campaign, call type, call volume, and other factors. Independent Contractors are responsible for expenses and control their own income.

Requirements

 

What’s Next

If you want the flexibility and freedom to be your own boss, submit your name and complete our registration process today!

 

 

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